SAP Knowledge Base Article - Public

3245700 - Lead Category not Found For Mapping

Symptom

While setting up a Lead integration scenario, you cannot find the Category field.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Cloud for Customer with Lead integration scenario

Resolution

Lead Categories are maintained first under the Leads fine tune activity under the action 'Maintain Categories' (Business Configuration > Lead Fine Tuning Activity) and then under the 'Code List Mapping for Integration with External Applications and Solutions' Fine Tuning Activity --> Maintain Code List Mapping--> select the relevant Mapping Group and then, under LeadGroupCode, you should maintain the mapping.

Categories_KBA.png

Keywords

code list mapping, integration, lead , KBA , LOD-CRM-LM , Lead Management , How To

Product

SAP Cloud for Customer core applications 2208