SAP Knowledge Base Article - Public

3245803 - Information message 'Provide a default value for the GL account hierarchy' appears when navigating to 'Detailed Cost Analysis' screen within a Maintenance Order

Symptom

Information message 'Provide a default value for the GL account hierarchy' appears when navigating to 'Detailed Cost Analysis' screen within a Maintenance Order

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"

Environment

  • SAP S/4HANA Cloud
  • Asset Management

Reproducing the Issue

  1. Access the app Change Maintenance Order
  2. Input a Maintenance Order Number
  3. Navigate to Costs tab
  4. In the dropdown menu for Show - Select 'Detailed Cost Analysis'
  5. Message 'Provide a default value for the GL account hierarchy' appears

Cause

User Default setting for COA/GL Account Hier. not maintained.

Resolution

  1. Click the Settings option in the user actions menu.
  2. Select Default Values
  3. Maintain a value in the field COA/GL Account Hier.
  4. Save

DefaultValues.png

Keywords

MAINTENANCE_PLANNER , KBA , PM-WOC-MO , Maintenance Orders , PM-WOC-MO-ACC , Controlling (budgeting, order costs) , PM-WOC-MO-2CL , Maintenance Orders (Public Cloud) , Problem

Product

SAP S/4HANA Cloud all versions