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SAP Knowledge Base Article - PreviewSymptom
You notice that it is not possible to delete the standard statuses delivered in SAP Service Cloud Version 2 in the Status Dictionary Entries.
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Environment
SAP Service Cloud Version 2
Product
SAP Service Cloud Version 2 all versions
Keywords
Status, Status Dictionary, Status Dictionary Entries, Case, Case Management, Delete, Remove, Standard, Custom, SAP Service Cloud Version 2, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To
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