SAP Knowledge Base Article - Preview

3245902 - Unable to Delete Standard Delivered Status in Status Dictionary Entries

Symptom

You notice that it is not possible to delete the standard statuses delivered in SAP Service Cloud Version 2 in the Status Dictionary Entries.


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Environment

SAP Service Cloud Version 2

Product

SAP Service Cloud Version 2 all versions

Keywords

Status, Status Dictionary, Status Dictionary Entries, Case, Case Management, Delete, Remove, Standard, Custom, SAP Service Cloud Version 2, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To

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