SAP Knowledge Base Article - Public

3245916 - OData API Background_Education error "[COE0019]Failed to retrieve result with given criteria"

Symptom

You are performing an OData API call using the Background_Education entity, or the degree field/navigation,  and receiving the error below: 

[COE0019]Failed to retrieve result with given criteria.

Environment

  •  SAP SuccessFactors HCM Suite
    • OData API

Cause

It indicates that there are one Background_Education record data which degree value is not specified, which cause the expand failure.

Because degree in metadata should be a int/BigDecimal field. Backend could not convert a not specified value into any int/BigDecimal.

Resolution

You need to search inside the records to find which is filled with the unsupported value, and correct it. 

Keep in mind that the degree in metadata should be a int/BigDecimal field. So any value not respecting the type for that field, will cause the error.

Keywords

"UNSPECIFIED", background, background education, backgroundElementId, [COE0019]Failed to retrieve result with given criteria. degreeNav. , KBA , LOD-SF-INT-ODATA , OData API Framework , Problem

Product

SAP SuccessFactors HCM Suite all versions