SAP Knowledge Base Article - Public

3245925 - Candidate activity has been cancelled and re initiated but new activity is not available in Onboarding


Onboarding has been cancelled and re initiated again for the candidate, after initiate Onboarding is selected it says that the process has been successfully started but neither the candidate nor the option to perform the next step appears.


SAP SuccessFactors Onboarding


Candidate is set as rehire and is sitting on Rehire Verification task


  • Candidate was initiated from RCM, restarted after two cancellations
  • The new Onboarding activity, candidate was set as rehire, Please review screeshots added
  • User set to perform the rehire verification should be able to see the activity for the candidate
  • By design, canceled onboardees must go through the rehire process.


On boarding, success factors, OBX, INC2338494 , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem


SAP SuccessFactors Onboarding all versions