SAP Knowledge Base Article - Preview

3245939 - How to Maintain the Customer Time Zone in the Service Level


You would like to understand how to maintain the customer time zone in your Service Level (SLA) in SAP Service Cloud Version 2



SAP Service Cloud Version 2


SAP Service Cloud Version 2 all versions


Service Level, SLA, Time Zone, Customer, Case Management, Case, Working Day, Calendar, SAP Service Cloud Version 2, , KBA , CEC-CRM-SL , Service Levels for SAP Sales/Service Cloud , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To

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