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3245940 - SAP Commerce Cloud: java.lang.StackOverflowError in Backoffice

Symptom

While using Backoffice, something unexpected happens. Upon checking the logs, you find something similar to:

{"origin":"catalina","timeMillis":,"thread":"","level":"SEVERE","loggerName":"org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/backoffice].[zkLoader]","threadId":,"threadPriority":5,"message":"Servlet.service() for servlet [zkLoader] in context with path [/backoffice] threw exception [Servlet execution threw an exception] with root cause",
"contextMap":{"sourceClassName":"org.apache.catalina.core.StandardWrapperValve","sourceMethodName":"invoke"},"thrown":{"localizedMessage":"","message":"","name":"java.lang.StackOverflowError"


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Environment

SAP Commerce Cloud in the Public Cloud

Product

SAP Commerce Cloud all versions

Keywords

KBA , CEC-COM-ADM-BO , Backoffice , Known Error

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