SAP Knowledge Base Article - Public

3245945 - Separate DocuSign envelope for custom forms and compliance forms in Onboarding


DocuSign is used for E-signature. The system is sending two envelopes - one for custom forms and one for compliance forms. Due to this customer is charged twice for one user.


SAP SuccessFactors Onboarding 


As per current configuration, separate envelopes are sent for custom forms and compliance forms. Please create an influence idea or vote for an existing one by following this KBA How to Submit Ideas for SAP SuccessFactors Products


On Boarding, OBX, DocuSign, success factors  , KBA , LOD-SF-OBX-DSN , Docusign Integration , Problem


SAP SuccessFactors Onboarding all versions