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SAP Knowledge Base Article - PublicSymptom
DocuSign is used for E-signature. The system is sending two envelopes - one for custom forms and one for compliance forms. Due to this customer is charged twice for one user.
Environment
SAP SuccessFactors Onboarding
Resolution
As per current configuration, separate envelopes are sent for custom forms and compliance forms. Please create an influence idea or vote for an existing one by following this KBA How to Submit Ideas for SAP SuccessFactors Products
Keywords
On Boarding, OBX, DocuSign, success factors , KBA , LOD-SF-OBX-DSN , Docusign Integration , Problem
Product
SAP SuccessFactors Onboarding all versions
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