SAP Knowledge Base Article - Public

3246168 - Collapsing a hierarchy will trigger a GetResponse request in SAP Analytics Cloud (SAC)


  • When collapsing hierarchy in table where the data is based on HANA Live Data Connection a GetResponse call will be triggered in SAP Analytics Cloud (SAC).
  • User would expect not to trigger any GetResponse call when collapsing a hierarchy which was previously already loaded in, as it will lower the performance of SAC.


SAP Analytics Cloud (Enterprise) 2022.15.15

Reproducing the Issue

  1. Open the affected Story.
  2. Expand Hierarchy node in a table.
  3. Observe the GetResponse request triggered (expected).
  4. Now Collapse the Hierarchy node.
  5. See that another GetResponse request was triggered.


This issue is currently under investigation by development.


This issue is currently under investigation by development.

See Also

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SAC hierarchy, collapsing hierarchy, expanding hierarchy, getresponse call, getresponse trigger, slow performance getresponse , KBA , LOD-ANA-TAB , Table , Problem


SAP Analytics Cloud 1.0