SAP Knowledge Base Article - Preview

3246217 - Unable to Edit Case Flow for Case Type

Symptom

You are unable to edit the Case Flow for a specific case type.


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Environment

SAP Service Cloud Version 2

Product

SAP Service Cloud Version 2 all versions

Keywords

Case, Case Type, Case Management, Draft, Status, Active, Case Template, Case Flow, SAP Service Cloud Version 2, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To

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