SAP Knowledge Base Article - Public

3246246 - Performance during the navigation in SF Mobile app


  • Performance slowness when navigating between tabs
  • When opening the 'Personal information' tab the three dots of loading appears and it takes some time to load the information


SAP SuccessFactors Mobile

Reproducing the Issue

  1. Log in Mobile app
  2. Navigate between tabs
  3. In Profile, open the personal information
  4. It takes some time to load, and the three dots of loading appears


The mobile use the SAPUI5 library, and iOS or Android can't take advantage of local browser caching from a hybrid page of mobile artitecture.


Currently, the engineering team will not enhance this. We encourage you to submit an enhancement request to have this functionality considered within future development cycles. 
For detailed steps on how to raise an enhancement request please follow the Knowledge Base Article 2090228 - How to Submit Ideas for SAP SuccessFactors Products.


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SAP SuccessFactors HXM Suite Core 2205