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SAP Knowledge Base Article - PreviewSymptom
You would like to understand how the standard case queries work and the filter criteria for each one of them.
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Environment
SAP Service Cloud Version 2
Product
SAP Service Cloud Version 2 all versions
Keywords
Case, Case Management, Query, Queries, All Cases, My Cases, My Team Cases, Cases from last 7 Days, Cases from last 30 Days, Cases from last 365 Days, SAP Service Cloud Version 2, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To
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