SAP Knowledge Base Article - Preview

3246277 - Error "The identity provider could not process the received authentication request" - SAP for Me


  • After successful authentication using Single Sign On and (if needed, second factor authentication), SAP for Me requests you to reset the password (possible due to inactivity for a long time).
  • After creating a new password, the following error is displayed:
    "The identity provider could not process the received authentication request. Delete the cache and the saved cookies of your browser and open it again. If the problems persist after that, contact your administrator."
  • Performing the tasks that this error states does not fix the issue.



SAP for Me


SAP ONE Support Launchpad, IDS, password, reset, cookies, cache, identity provider , KBA , XX-SER-FORME , SAP for Me , BC-IAM-IDS , Identity Authentication Service , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem

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