SAP Knowledge Base Article - Public

3246292 - Account number missing for Rehire candidates - Onboarding


  • In a Rehire process, after accpeting matching candidate profile select "Rehire with Old Employment". Try to complete the step in Compensation Portlet > Payment Information. In here, Account Number field for rehire is not populating from his preview employment bank details.
  • Account Number for Rehire is not populating
  • Unable to enter Account Number on Rehire in Payment Information section.


SAP SuccessFactors Onboarding


Account Number filed is masked for security reason. It is a system design.


Account Number field is masked for security reason.

Configure Object Definitions > Payment Information Detail > accountNumber. This is set as Mask Value in UI by design.


KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem


SAP SuccessFactors Onboarding all versions