SAP Knowledge Base Article - Public

3246292 - Account number missing for Rehire candidates - Onboarding

Symptom

  • In a Rehire process, after accpeting matching candidate profile select "Rehire with Old Employment". Try to complete the step in Compensation Portlet > Payment Information. In here, Account Number field for rehire is not populating from his preview employment bank details.
  • Account Number for Rehire is not populating
  • Unable to enter Account Number on Rehire in Payment Information section.

Environment

SAP SuccessFactors Onboarding

Cause

Account Number filed is masked for security reason. It is a system design.

Resolution

Account Number field is masked for security reason.

Configure Object Definitions > Payment Information Detail > accountNumber. This is set as Mask Value in UI by design.

Keywords

KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding all versions