Symptom
- In a Rehire process, after accpeting matching candidate profile select "Rehire with Old Employment". Try to complete the step in Compensation Portlet > Payment Information. In here, Account Number field for rehire is not populating from his preview employment bank details.
- Account Number for Rehire is not populating
- Unable to enter Account Number on Rehire in Payment Information section.
Environment
SAP SuccessFactors Onboarding
Cause
Account Number filed is masked for security reason. It is a system design.
Resolution
Account Number field is masked for security reason.
Configure Object Definitions > Payment Information Detail > accountNumber. This is set as Mask Value in UI by design.
Keywords
KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem
Product
SAP SuccessFactors Onboarding all versions