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3246392 - SAP instance can not be started due to "Login failed. The login is from an untrusted domain and cannot be used with Windows authentication." error

Symptom

  • SAP instance can not be started and dev_w<n> trace shows:

    C  ERROR: -1 in function SQLConnectWithRetry (SQLConnectWithRetry) [line 2981]
    C  (18452) [28000] [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Login failed. The login is from an untrusted domain and cannot be used with Windows authentication.

  • ERRORLOG shows

    Logon,Unknown,Login failed. The login is from an untrusted domain and cannot be used with Windows authentication. [CLIENT: xxx.xxx.xxx.xxx]
    Logon,Unknown,Error: 18452<c/> Severity: 14<c/> State: 1.
    Logon,Unknown,SSPI handshake failed with error code 0x8009030c<c/> state 14 while establishing a connection with integrated security; the connection has been closed. Reason: AcceptSecurityContext failed. The Windows error code indicates the cause of failure. [CLIENT: xxx.xxx.xxx.xxx]
    Logon,Unknown,Error: 17806<c/> Severity: 20<c/> State: 14.

  • R3trans -d finished successfully.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Keywords

KBA , BC-DB-MSS , SQL Server in SAP NetWeaver Products , Problem

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