Symptom
Computer does not have access to the internet and it's necessary to install SAP Commerce with SmartEdit, but npm install fails. The logs show something similar to:
[echo] verdaccio.cache is set to: false [echo] Running [rush update] on path /hybris/hybris/bin/modules/smartedit/smartedittools [exec] [exec] [exec] Rush Multi-Project Build Tool 5.59.2 - https://rushjs.io [exec] Node.js version is 16.13.2 (LTS) [exec] [exec] [exec] Starting "rush update" [exec] [exec] Ignoring Git validation because this is not a Git working folder. [exec] [exec] Trying to acquire lock for pnpm-5.18.10 [exec] Acquired lock for pnpm-5.18.10 [exec] Installing pnpm version 5.18.10 [exec] [exec] Deleting old files from /root/.rush/node-v16.13.2/pnpm-5.18.10 [exec] Transforming /hybris/hybris/bin/modules/smartedit/smartedittools/common/config/rush/.npmrc [exec] --> "/root/.rush/node-v16.13.2/pnpm-5.18.10/.npmrc" [exec] [exec] Running "npm install" in /root/.rush/node-v16.13.2/pnpm-5.18.10 [exec] npm ERR! code ETIMEDOUT [exec] npm ERR! syscall connect [exec] npm ERR! errno ETIMEDOUT [exec] npm ERR! network request to https://registry.npmjs.org/pnpm failed, reason: connect ETIMEDOUT 104.16.16.35:443 [exec] npm ERR! network This is a problem related to network connectivity. [exec] npm ERR! network In most cases you are behind a proxy or have bad network settings. [exec] npm ERR! network [exec] npm ERR! network If you are behind a proxy, please make sure that the [exec] npm ERR! network 'proxy' config is set properly. See: 'npm help config' [exec] [exec] npm ERR! A complete log of this run can be found in: [exec] npm ERR! /root/.npm/_logs/2022-03-31T14_36_28_204Z-debug.log [exec] [exec] The command failed: [exec] npm install [exec] ERROR: Error: The command failed with exit code 1 [exec] [exec] Trying again (attempt #2)... [exec] [exec] npm ERR! code ETIMEDOUT [exec] npm ERR! syscall connect [exec] npm ERR! errno ETIMEDOUT [exec] npm ERR! network request to https://registry.npmjs.org/pnpm failed, reason: connect ETIMEDOUT 104.16.21.35:443 [exec] npm ERR! network This is a problem related to network connectivity. [exec] npm ERR! network In most cases you are behind a proxy or have bad network settings. [exec] npm ERR! network [exec] [exec] The command failed: [exec] npm install [exec] ERROR: Error: The command failed with exit code 1 [exec] [exec] Trying again (attempt #3)... [exec] [exec] npm ERR! network If you are behind a proxy, please make sure that the [exec] npm ERR! network 'proxy' config is set properly. See: 'npm help config' [exec] [exec] npm ERR! A complete log of this run can be found in: [exec] npm ERR! /root/.npm/_logs/2022-03-31T14_44_06_956Z-debug.log [exec] [exec] The command failed: [exec] npm install [exec] ERROR: Error: The command failed with exit code 1 [exec] [exec] npm ERR! code ETIMEDOUT [exec] npm ERR! syscall connect [exec] npm ERR! errno ETIMEDOUT [exec] npm ERR! network request to https://registry.npmjs.org/pnpm failed, reason: connect ETIMEDOUT 104.16.26.35:443 [exec] npm ERR! network This is a problem related to network connectivity. [exec] npm ERR! network In most cases you are behind a proxy or have bad network settings. [exec] npm ERR! network [exec] npm ERR! network If you are behind a proxy, please make sure that the [exec] npm ERR! network 'proxy' config is set properly. See: 'npm help config' [exec] [exec] npm ERR! A complete log of this run can be found in: [exec] npm ERR! /root/.npm/_logs/2022-03-31T14_51_45_708Z-debug.log [exec] Giving up after 3 attempts [exec] [exec] [exec] ERROR: The command failed with exit code 1 [exec]
BUILD FAILED
/hybris/hybris/bin/platform/build.xml:13: The following error occurred while executing this line: /hybris/hybris/bin/platform/resources/ant/compiling.xml:75: The following error occurred while executing this line: /hybris/hybris/bin/platform/resources/ant/compiling.xml:133: The following error occurred while executing this line: /hybris/hybris/bin/platform/resources/ant/util.xml:13: The following error occurred while executing this line: /hybris/hybris/bin/platform/resources/ant/compiling.xml:140: The following error occurred while executing this line: /hybris/hybris/bin/platform/resources/ant/compiling.xml:269: The following error occurred while executing this line: /hybris/hybris/bin/platform/resources/ant/util.xml:132: The following error occurred while executing this line: /hybris/hybris/bin/modules/smartedit/smartedittools/buildcallbacks.xml:145: The following error occurred while executing this line: /hybris/hybris/bin/modules/npm-ancillary/npmancillary/buildcallbacks.xml:461: The following error occurred while executing this line: /hybris/hybris/bin/modules/npm-ancillary/npmancillary/buildcallbacks.xml:140: exec returned: 1
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Environment
SAP Commerce 2105 and newer versions.
Product
SAP Commerce 2105 ; SAP Commerce 2205
Keywords
smartedit, internet, smartedittools, install, error, npm, offline , KBA , CEC-SCC-COM-SEDIT , SmartEdit , CEC-SCC-CLA-BUI , Build Process , Problem
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