SAP Knowledge Base Article - Public

3246927 - “Migrate Onboarding 1.0 Data to Card Service job” is missing from Upgrade Center

Symptom

“Migrate Onboarding 1.0 Data to Card Service job” is missing from Upgrade Center

Environment

SAP SuccessFactors Onboarding 1.0

Cause

Pre-requisites are not met, for example Universal Push job has already ran to this instance.

The job will be available in upgrade center for customers who are self-upgrading (either done already or taken exception and will do it later).

Resolution

The “Migrate Onboarding 1.0 Data to Card Service job” shows up in upgrade center if the below pre-requisites satisfy:

  1. Both Onboarding1.0 and Onboarding Pre-day1 features should be enabled.
  2. HomepageV4 should be enabled
  3. UniversalPushjob should not have run for that account
  4. HPV4 hideUpgradecentertoggle should not be ON. 

  5. Person doing Onboarding1.0 card upgrade should have Onboarding1.0 Admin permission.

Support engineers, please check internal memo.               

Keywords

KBA , LOD-SF-OBD-HP , Home Page, Pods and Portlets, To Do List , Problem

Product

SAP SuccessFactors Onboarding all versions