SAP Knowledge Base Article - Public

3246945 - [Onboarding] External User Welcome Message Reminder is sent even after completion of PDC step

Symptom

External User Welcome Message Reminder is sent even after completion of PDC step. 

Environment

SAP SuccessFactors Onboarding

Cause

Resolution

  • The tentative fix for the issue is 1H 2023 Release.
  • Kindly follow the KBA, in case there is any change to the fix date, the KBA will be updated.

Keywords

External User Welcome Message, Reminder, PDC, Personal Data Collection , KBA , LOD-SF-OBX-EML , Notifications , Product Enhancement

Product

SAP SuccessFactors Onboarding 2205