Symptom
External User Welcome Message Reminder is sent even after completion of PDC step.
Environment
SAP SuccessFactors Onboarding
Cause
- This is a known issue, Engineering Team are working to fix the same.
- There was also an influence for this feature but it was wrongly closed as already offered.
https://influence.sap.com/sap/ino/#/idea/254710/
Resolution
- The tentative fix for the issue is 1H 2023 Release.
- Kindly follow the KBA, in case there is any change to the fix date, the KBA will be updated.
Keywords
External User Welcome Message, Reminder, PDC, Personal Data Collection , KBA , LOD-SF-OBX-EML , Notifications , Product Enhancement
Product
SAP SuccessFactors Onboarding 2205