SAP Knowledge Base Article - Public

3247180 - Report Center export not generating .XML file

Symptom

When exporting a report through the Report Center, output file is generated in a generic format rather than .XML

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Access the report center
  2. Try to download a report file definition through the option export
  3. Check the output file
  4. It gets generated with a generic file extension rather than .XML

Cause

This is commonly caused by the use of coma "," or the semi column ";" in the reports' names. Although many special characters are supported and names like "File(name)sample<SAP>SUpport-demo _"  could be used, the coma in particular will make the export fail for the .XML file.

Resolution

To solve this it is only needed to remove any coma "," or semi column ";" from the reports' names. 

Keywords

report center, export, export fail, canvas file extension, canvas xml, file output, report download , KBA , LOD-SF-ANA-RCT , Report Centre , Problem

Product

SAP SuccessFactors HCM suite all versions