Symptom
You are not being able to delete an Attachment from a Credit Memo, as the Delete button is not available.
Environment
SAP Business ByDesign 2208 and higher.
Reproducing the Issue
- Go to the Customer Invoicing work center.
- Go to the Invoice Documents view.
- Search for the required Credit Memo ID.
- Click Edit > View All.
- In the General tab, click Attachments in the bottom of the screen.
- Delete button is not available.
Cause
As the status of the Credit Memo is Released, it's not possible to delete an attachment.
Resolution
This is the expected system behavior. It's not possible to delete an attachment from a Credit Memo that has the Status as Released.
Keywords
Delete, Button, grayed out, not available, cannot delete, Credit Memo, Attachment. , KBA , AP-RC-DOC , Document Centric Application Service , How To
Product
SAP Business ByDesign all versions