SAP Knowledge Base Article - Public

3247341 - How To Delete Email Template


You would like to understand how to delete an email template.


SAP Service Cloud Version 2


To delete an email template, you can follow the steps below:

  1. Navigate to your user profile on the top-right corner of your screen.
  2. Click Settings.
  3. Navigate to All Settings tab.
  4. Click Templates, under Email.
  5. Select the template you would like to delete.
  6. Click "..." button.
  7. Click Delete.
  8. Click Confirm on the pop-up.
  9. See the message Template Deleted.


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SAP Service Cloud Version 2 all versions