SAP Knowledge Base Article - Public

3247347 - Business rules not saving in custom card - Onboarding


After creating custom card it is not being possible to save it.


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Manage Home Page
  2. Organisational Updates
  3. Default Folder
  4. Add a custom and then "Edit"
  5. In Navigation in the dropdown "Rule" select the desired rules
  6. Fill the "Content" and then try to save, but the button will not be available to click


For each rule the content must be filled not just the default or else the button will not be available. It's expected that all rules must be filled up before proceeding.


To make the button available to submit and save the changes all the body content must be filled. If five rules are selected then the five content needs to be filled in the order for the system to match and apply respectively.


custom card, onboarding, OBX, save button , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem


SAP SuccessFactors Onboarding all versions