SAP Knowledge Base Article - Public

3247477 - [Onboarding] Rehire not appearing in Onboarding dashboard

Symptom

Rehire candidate when searched using New Recruit Name is showing as inactive. However when we filter by start date , then the candidate shows up in the onboarding dashboard.

Environment

SAP SuccessFactors Onboarding

Cause

  • This is a known issue

Resolution

  • The new hire search in dashboard uses the Person scope search, so when user has multiple employments (As in the case of Rehire Users), it does not come up.
  • This issue is fixed and will be available from the b2211 release. 
  • Post 2H 2022 Release, the users will be available in the onboarding dashboard using person search. 
  • At the moment, the workaround is to find the candidate by filtering using the "start date" or by manually searching for the candidate in the Onboarding Dashboard

Keywords

Rehire, Onboarding Dashboard, Rehire Search, Rehire Onboarding , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Known Error

Product

SAP SuccessFactors Onboarding 2205