SAP Knowledge Base Article - Public

3247789 - Error "XXXXXX is already associated with Person ID XXX. It cannot be re-assigned." reported when update 'date of birth' field in Biographical information block

Symptom

The customer is trying to update 'date of birth' field in Biographical information block for Person ID A but failed.

Error reported as "XXXXXXX is already associated with Person ID B. It cannot be re-assigned."

Environment

SAP SuccessFactors HCM 

  • Employee Central

Reproducing the Issue

1. Go to employee profile of sample user A

2. Go to Biographical information block >> edit >> modify 'Date of birth' field >> save >> error reported: XXXXXXX is already associated with Person ID B. It cannot be re-assigned.

Cause

 As observed from 'Data Inspector' tool, Person ID A and Person ID B own the same person UUID, which is abnormal.

Resolution

Please go to Check Tool>System Health>Employee Central Core>Each person has a unique UUID, run the check and fix the inconsistency via the check tool itself.

Keywords

Person UUID, Data Inspector , KBA , LOD-SF-EC-PER , Person Data (All Person Data Types) , How To

Product

SAP SuccessFactors HCM Core all versions