When trying to add a new Subaccount to the SAP Cloud Connector, you receive the following message:
417 Could not download configuration file. See "Log And Trace Files" and in particular ljs_trace.log for details. Consult SAP note 2460641 for possible remedies.
When checking the ljs_trace.log file for more information, it's possible to see the following logs:
<date and time> #INFO#com.sap.scc.security#https-jsse-nio2-8443-exec-8# #Returned Http Response with code 500
<date and time> #INFO#com.sap.scc.config#https-jsse-nio2-8443-exec-8# #Stopping service channels on <Subaccount>
<date and time>#ERROR#com.sap.scc#https-jsse-nio2-8443-exec-8# #SCC handshake failed: 500 — Internal Server Error
com.sap.scc.servlets.SccHandshakeException: SCC handshake failed: 500 — Internal Server Error
- SAP Business Technology Platform;
- SAP Cloud Connector.
handshake failed, SCC, SAP Cloud Connector, 500 — Internal Server Error, New subaccount, 417 Could not download configuration file, Http Response with code 500, BTP, Business Technology Platform , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , BC-CP-CON , Cloud to On-premise Connectivity service , Known Error
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