SAP Knowledge Base Article - Preview

3247820 - [Onboarding] Error in BPE Tile regarding DocuSign

Symptom

We are receiving the below error message in Business Process Tile when trying to complete DocuSign Signature: 

“DocuSign user login failed: PARTNER_AUTHENTICATION_FAILED - The specified Integrator Key was not found or is disabled.”


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding 2205

Keywords

DocuSign user login failed: PARTNER_AUTHENTICATION_FAILED - The specified Integrator Key was not found or is disabled, DocuSign Signature, DocuSign Failed, DocuSign, PARTNER_AUTHENTICATION_FAILED, OAuth 2.0 , KBA , LOD-SF-OBX-DSN , Docusign Integration , XX-PART-DSN , SAP Signature Management by DocuSign , Problem

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