3247820 - [Onboarding] Error in BPE Tile regarding DocuSign

We are receiving the below error message in Business Process Tile when trying to complete DocuSign Signature: 

“DocuSign user login failed: PARTNER_AUTHENTICATION_FAILED - The specified Integrator Key was not found or is disabled.”

SAP SuccessFactors Onboarding

• The error is caused because OAuth 2.0 which is required for all DocuSign API applications is not completed yet

• DocuSign is deprecating legacy basic authentication. Existing customers using DocuSign need to switch to JWT Grant authentication.
• Kindly refer to the below link to complete the OAuth 2.0 JWT Grant Authentication to activate DocuSign:
  https://help.sap.com/docs/SAP_SUCCESSFACTORS_ONBOARDING/c94ed5fcb5fe4e0281f396556743812c/d55d2fc4f16e4d749082cc141d400b49.html?locale=en-US&q=DocuSign%20OAuth%202.0

• For SAP SuccessFactors Onboarding 2.0:
  https://community.successfactors.com/t5/Onboarding-Resources/DocuSign-Integration-Using-OAuth-2-0-Starting-First-Half-2022/ba-p/284019
• OAuth 2.0 requirements and migration - DocuSign: 
  https://launchpad.support.sap.com/#/notes/3115278

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