SAP Knowledge Base Article - Public

3247843 - I-9 Section 2 Signature task is not Generated - Onboarding

Symptom

The e-signature for the section2 is not appearing for the manager.

Environment

SAP SuccessFactors Onboarding

Cause

Configuration made in rule is not doing match with the candidate details.

Resolution

Configure the rule "ONB2ComplianceSign" to do match properly as the candidate details entered.

Keywords

OBX, onboarding, I-9, section 2, e-signature, not triggered, rule, ONB2 , KBA , LOD-SF-OBX-ESN , E-Sign Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions