SAP Knowledge Base Article - Preview

3247849 - Learning IPS - mTLS Certificate Expiration

Symptom

Customers on NEO IPS tenants that have real time user sync enabled, or want to enable real time user sync, need to upload the renewed LMS certification in IPS by September 4th on preview environments and September 7th-8th in production at the latest. Customers with converged IPS tenants are not affected.

Neo tenants have URLs of the following format:

  • *ips-<customer_account>.dispatcher.hana.ondemand.com/
  • For example: https://ips-a12345sdf678.dispatcher.ca1.hana.ondemand.com/webapp/index.html

Converged cloud tenants have URLs of the following format:

  • *.accounts.ondemand.com/ips
  • For example: https://best-run.accounts.ondemand.com/ips

More info on Tenant Infrastructure: here

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors Learning
  • SAP Cloud Identity Services

Product

SAP SuccessFactors Learning all versions

Keywords

IAS, IPS, cert, certificate, expired, expiration, user, creation, sync, real, time, update, read, job, , KBA , LOD-SF-LMS-IAS , LMS IAS Integration for External User , How To

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