SAP Knowledge Base Article - Public

3247873 - Not Possible to Delete Several Visits From Route at Once

Symptom

When trying to select and delete several visits from a route, only one is deleted.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Visits workcenter, Routes view;
  2. Open route 123 (123 represents route ID);
  3. Now, select 2 or more visits and click on the trashcan icon2022-09-14_12-40-21.png 4. See that only one visit is deleted, even if you've selected more. 

Cause

This is the expected behavior.

Resolution

Currently, it is not possible to select several visits and delete it using the trashcan icon.

Keywords

 Delete; Visits; Route , KBA , LOD-CRM-ACT-VST , Visit Planning , How To

Product

SAP Cloud for Customer core applications 2208