When you click to Start Recording / Stop Recording, no Time entries are visible.
SAP Cloud for Customer
The user is missing essential accesses to use the Time Entries feature.
Please assign the below view access to the user:
Not visible; Missing; Entry; Work; Hour; Employee; , KBA , LOD-CRM-SRP-TE , Time Entry , How To
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions