SAP Knowledge Base Article - Public

3247913 - Images and Text components added in Canvas report are not available in downloaded report


Unable to download Images and Text components added in Canvas report.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors HXM Suite
    • Analytics & Reporting (Ad Hoc, YouCalc, ORD)
      • Advanced Reporting (ODS)
      • Detailed Reporting - live data

Reproducing the Issue

  1. Login to instance
  2. Navigate to Report Center
  3. Click New and select Canvas
  4. Add Component from Table, Images and Text under Add Component while designing canvas report
  5. Now Preview the report and download the report with Export to Excel option
  6. Downloaded report contains only the data added from Table Component. Images and Text added are not available.


As per current system design, Images and Text are not available when we download the report in Excel format.


Any canvas report containing Images and Text can be downloaded as Export as PDF, Export as word and Export to PPT


Images, Text, Canvas, Advanced, Export, Download, Report, Missing component, Data not available , KBA , LOD-SF-ANA-ADV , Advanced Reporting (ODS) , LOD-SF-ANA-ORD , Online Report Designer , Problem


SAP SuccessFactors HXM Suite 2205


Pasted image.png