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SAP Knowledge Base Article - PreviewSymptom
You would like to understand which objects and parameters are supported in the Agent Desktop Search.
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Environment
SAP Service Cloud Version 2
Product
SAP Service Cloud Version 2 all versions
Keywords
Agent Desktop, Agent, Desktop, Search, Account, Contact, Individual Customer, Name, Email, Phone Number, Address, Registered Product, Case, Cases, Customer Hub, Live Activity, CTI, SAP Service Cloud Version 2, , KBA , CEC-CRM-AD , Agent desktop - live channels , How To
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