SAP Knowledge Base Article - Preview

3247922 - How To Activate or Deactivate Channels Supported for Live Activity Integration

Symptom

You would like to understand how to activate or deactivate the channels supported for Live Activity Integration.


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Environment

SAP Service Cloud Version 2

Product

SAP Service Cloud Version 2 all versions

Keywords

Agent, Desktop, Agent Desktop, Live Activity, Widget, Channels, Supported, Live Activity Widget, Live Activity Widget Settings, CTI, SAP Service Cloud Version 2, , KBA , CEC-CRM-AD , Agent desktop - live channels , How To

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