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3247948 - How To Enable the Automatic Activity Creation for Inbound Interactions in Agent Desktop


You would like to understand how to enable the automatic activity creation for inbound interactions for the Agent Desktop.



SAP Service Cloud Version 2


SAP Service Cloud Version 2 all versions


Agent, Desktop, Agent Desktop, Automatic Activity Creation, Activity, Automatic Creation, Creation, Inbound, Interaction, Create Activity from Interaction, SAP Service Cloud Version 2, , KBA , CEC-CRM-AD , Agent desktop - live channels , How To

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