SAP Knowledge Base Article - Preview

3247963 - Knowledge Base Automatically Recommending Articles in Customer Hub when Object is Pinned


You notice that, when a Registered Product or a Case is pinned in the Objects tab of the Customer Hub, the Knowledge Base section automatically recommend articles.



SAP Service Cloud Version 2


SAP Service Cloud Version 2 all versions


Agent Desktop, Agent, Desktop, Customer Hub, Live Activity, Objects, Registered Product, Case, Cases, Knowledge, Knowledge Base, Pin, Pinned, Automatically, SAP Service Cloud Version 2, Articles, , KBA , CEC-CRM-AD , Agent desktop - live channels , How To

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