Symptom
- How to change Remote Hire to Non Remote Hire?
- I-9 Section 2 signature step did not trigger due to Remote Hire as Yes. How to correct it?
Environment
SAP SuccessFactors Onboarding
Resolution
How to change Remote Hire to No if user is still an external candidate:
- Onboarding Dashboard > Select Candidate > Actions > New Hire Data
- Change the value for Is Remote Hire to "No"
- Submit the New Hire Data
- Perform "Correct I-9 Data" from the same Action Tab in the Onboarding Dashboard, after changing the value and submitting New Hire Data.
- This action will trigger I-9 section 1 and correct the Is Remote Hire field when I-9 section 2 is triggered.
If candidate is already hired, please attempt one of the following possible solutions:
- For active employee, change the field value for Is Remote Hire in the Employee Profile and trigger I-9 flow from Manage Data.
- If Is Remote Hire field is not available in Employee Profile (UI), directly trigger the I-9 section 2 in Manage Data. Once user selects No for "Remote" I-9 Section 2 signature step successfully triggers.
Limitations / Expected Behavior:
- Is it possible to disable Remote Hire option?
- No, the Remote Hire option is hard-coded in the system and cannot be disabled or hidden.
See Also
Keywords
Is Remote Hire, Correct, I9, I-9, Data, Section 2, signature, step, did, not, trigger, missing, manager, sign, docusign, Remote, Hire, flag, how to, remove, disable, change, onboarding, OBX , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , How To
Product
SAP SuccessFactors Onboarding all versions
SAP Knowledge Base Article - Public