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3248260 - How to collect APS logs for troubleshooting BW STS or HANA SAML SSO issues in distributed environments


  • SSO issues are difficult to trace because it is unknown how many DSL and STS services are running.
  • It is important that ALL STS and DSL services are traced on high to capture any SSO errors 
  • This KBA is concerned with identifying which APS's to trace or create a new one to isolate the issue



SAP BusinessObjects Business Intelligence Platform 4.2, 4.3, all version all patches


KBA , BI-RA-BICS-DSL , BICS DSL Provider , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , How To

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