SAP Knowledge Base Article - Public

3248477 - Blank data in 'Level in Org' for Inactive users in Reporting

Symptom

No data available in 'Level in Org' for Inactive users in Reporting.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HXM Suite
    • Analytics & Reporting (Ad Hoc, YouCalc, ORD)
      • Advanced Reporting (ODS)
      • Detailed Reporting - live data

Reproducing the Issue

  1. Login to instance
  2. Navigate to Report Center
  3. Click New
  4. Select Canvas Report and try to create advanced reporting
  5. Select Employment schema and then select Level IN ORG from User Teams Info table.
  6. Now filter the report for Inactive user where Level In ORG is empty.

Or Similarly create Table report :

  1. Go to Report center
  2. Click New and select Table report type
  3. Select single domain and chose Employee Profile domain
  4. Chose employee details and Level in Organization field
  5. Filter the report with only Inactive users
  6. Level in Organization is blank in report

 

Cause

Inactive users org chart data will not be available in system. Hence this is expected behaviour.

Resolution

This is expected behaviour as Org data will not be available for inactive users in the system.

See Also

2227861 - Company Org Chart Error - SAP ONE Support Launchpad

Keywords

Advanced, Table, Blank, Level, Level in Org, Level in Organization, Null, empty, No data, Org chart, Inactive, Terminated, Reporting  , KBA , LOD-SF-ANA-ADV , Advanced Reporting (ODS) , LOD-SF-ANA-ORD , Online Report Designer , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , LOD-SF-ANA-ADH , Adhoc Reports & Report Builder , Problem

Product

SAP SuccessFactors HXM Suite 2205