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SAP Knowledge Base Article - PreviewSymptom
You have created a contract in the system, when trying to creating a new service order out of the contract, you find the product item in the contract is not copied into service order, and you get following warning message:
Copying item 10 not possible; configuration from Product – contract to Spare part - advanced ship or sales missing
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Environment
SAP Business ByDesign
Product
SAP Business ByDesign all versions
Keywords
KBA , SRD-CRM-SEO , Service Orders , SRD-CRM-ORD , Orders & Contracts , Problem
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