Symptom
You want to migrate a sales order with product of type Service fixed price without actuals. However, in the Migration Template, under item tab, "service fulfillment via Project" is not available.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Business Configuration work center.
- Go to Overview view.
- Find and Select activity the Migration of Open Sales Orders Activity.
- Select Migrate open sales orders using the migration tool via the hyperlink.
- You can also > Download Migration template.
- In the Migration Template, item tab, "service fulfillment via Project" is not available.
Cause
In UI screen, if you enter a Product ID of a service item of type Service fixed price without actuals, and assign the sales order to a multi customer project, you will see a Service Fulfillment via Project check box under Cost and Revenue Assignment. The indicator is unchecked by default. If you select the check box, the system will do the following steps:
Plan the costs from the project and not the sales order
Make mandatory fields Labour Resource and Duration in the sales order item level non-mandatory
Currently, the migration of items with service fulfillment via Project is not supported.
Resolution
We do not currently have the possibility of migrating items with service fulfillment via Project. The idea of migration generally is that it is all the tasks have already been performed in the legacy system and that there is no pending task on them.
Please note that "Service Fulfillment via Project" is not available via standard webservice either.
You can create a request for a new requirement in the SAP Business ByDesign Influence Site - https://influence.sap.com/sap/ino/#/campaign/886
This forum is monitored directly by our Product Management and they will be able to assess your requirement for feasibility to be added in the future release.
See Also
KBA 3108741 - Cannot Migrate Open Sales Order with Service Fixed Price Without Actuals and External Fulfillment
Keywords
Migrate Open Sales Orders, Service Fulfillment Via Project, Service fixed price without actuals , KBA , AP-SLO-SO , Sales Order , Problem