SAP Knowledge Base Article - Public

3248713 - Performance issue with the app manage business partner master data.

Symptom

A timeout error occurs, or the page keeps loading indefinitely, when exporting BPs in bulk using the Manage Business Partner Master Data app.

Environment

SAP S/4HANA Cloud Public Edition

Cause

When exporting a large number of records (e.g., over 10,000), the list report page, although it shows the total record count, does not load all records at once. It initially loads a limited number of records, say 200, and then loads another 200 when you scroll down. However, when you export a large number of records, the app attempts to load all records at once, which leads to performance issues.

Resolution

Please limit the number of records by adding more filters.

Keywords

timeout, Export BP, S/4HANA Cloud, Manage Business Partner Master Data, performance , KBA , LO-MD-BP-ODT , OData Service for Business Partner , Problem

Product

SAP S/4HANA Cloud Public Edition all versions