SAP Knowledge Base Article - Public

3248868 - Unable to use Download/Upload Business Role in Production System - SAP S/4HANA Cloud


It's not possible to download and upload a Business Role in Production system.



Reproducing the Issue

  1. Go to Maintain Business Roles app.
  2. Click on "Upload".
  3. Select the Business Role.
  4. Button "Ok" is greyed out.


A Fiori Space has been assigned to the Business Role in the source system, which does not exit in the target system. Therefore the Business Role can't be imported. 


This Fiori Space needs first to be transported. This needs to be done using the transport management via Export Software Collection app and Import Collection app. It's also possible to transport your Business Roles and the Fiori Spaces at once.

See Also

SAP Help Portal - How to Import and Export Business Roles


export business roles, import business roles, export software collection, import collection, business role, upload, download, production, productive, p-system, unable to upload, unable to download, ok button unavailable, ok button greyed out, ok button , KBA , BC-SRV-APS-IAM , Identity and Access Management , Problem


SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions