SAP Knowledge Base Article - Preview

3248892 - "A new Learning-only user could not be created" - Learning IAS Real Time User Sync

Symptom

An error is received either before or after IAS activation when enableRealtimeUserSync=true:

  • “A new Learning-only user could not be created. Please verify the values from System Administration > Configuration > System Configuration > SAP CLOUD IDENTITY SERVICES > Identity Provisioning section and try again.”


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

IAS, IPS, LMS, Learning, User, fail, real, time, sync, failure, not, working, activation, enableRealtimeUserSync, source, system, Learning-only , KBA , LOD-SF-LMS-IAS , LMS IAS Integration for External User , Problem

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