Symptom
You are trying to create a new check deposit to assign check payments, but you receive a ‘500 SAP Internal Server Error’ -message.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Liquidity Management work center.
- Go to the Payment Monitor view.
- Highlight the row for one of the incoming checks, document ID ABC (ABC represents the document ID).
- Press the "Gear" Icon.
- Press Assign to Deposit > New Check Deposit.
- Fill in the parameters.
- Press save and then you will see the error message '500 SAP Internal Server Error'.
Cause
The scoping question 'Do you use check deposit slips?' has not been added to your solution profile.
Resolution
Add the scoping question to your solution profile:
- Go to the Business Configuration work center.
- Go to the Implementation Projects view.
- Select the implementation project.
- Press Edit Project Scope.
- Go to step 4 "Questions".
- Expand the Cash Flow Management element.
- Expand the Payment and Liquidity Management sub-element.
- Select Communication for Payment and Liquidity.
- Under Questions for Groups: Payment Forms, The scoping question 'Do you use check deposit slips?' has to be selected.
See Also
Keywords
Liquidity management; 500 SAP Internal Server Error; New Check Deposit; Checks; incoming checks , KBA , SRD-FIN-MOP , Payment Management , How To
Product
SAP Business ByDesign all versions
SAP Knowledge Base Article - Public