SAP Knowledge Base Article - Public

3248908 - Not able to Assign Checks to Deposit Due to an Error '500 SAP Internal Server Error'


You are trying to create a new check deposit to assign check payments, but you receive a ‘500 SAP Internal Server Error’ -message.


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Reproducing the Issue

  1. Go to the Liquidity Management work center.
  2. Go to the Payment Monitor view.
  3. Highlight the row for one of the incoming checks, document ID ABC (ABC represents the document ID).
  4. Press the "Gear" Icon.
  5. Press Assign to Deposit > New Check Deposit.
  6. Fill in the parameters.
  7. Press save and then you will see the error message '500 SAP Internal Server Error'.


The scoping question  'Do you use check deposit slips?' has not been added to your solution profile.


Add the scoping question to your solution profile:

  1. Go to the Business Configuration work center.
  2. Go to the Implementation Projects view.
  3. Select the implementation project.
  4. Press Edit Project Scope.
  5. Go to step 4 "Questions".
  6. Expand Payment and Liquidity Management > Cash Flow Management > Questions for Communication for Payment and Liquidity.
  7. The scoping question 'Do you use check deposit slips?' has to be selected.

See Also

 KBA 3238472 - Cannot Create New Check Deposit due to Internal Error


 Liquidity management; 500 SAP Internal Server Error; New Check Deposit; Checks; incoming checks , KBA , SRD-FIN-MOP , Payment Management , How To


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