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3249300 - Secure https connection fails and error is displayed: "The database is not available." - SAP PD


  • Secure connections (SSL/TLS) have been enabled for PD Web according to documentation

  • Error is displayed when loading PD Web:
       The database is not available.
       Please contact your administrator or wait and retry later.

  • File cmrserver.log reports:
       [] ERROR localhost-startStop-2 2022/09/14 07:53:20 BST *** Attempted to retrieve com.sybase.cmr.infra.Session WITH NO active context (null).

  • File nodeserver.log reports:
       [INFO] 2022-09-16T06:15:58.765Z Loading https certificates from C:/ssl/official_CA.crt
       [ERROR] 2022-09-16T06:15:58.783Z [redirectRequest]   Error: unable to verify the first certificate
       [ERROR] 2022-09-16T06:15:58.783Z Invalid status code: UNABLE_TO_VERIFY_LEAF_SIGNATURE. Replace it with 500



SAP PowerDesigner (PD) 16.7


SAP PowerDesigner 16.7


self, CR#827165, CR827165, 827165 , KBA , BC-SYB-PD , PowerDesigner , Known Error

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