SAP Knowledge Base Article - Public

3249468 - Unable to Change Default Initial Status of Installed Base


You notice that it is not possible to change the default initial status in which the installed base get's created.


SAP Service Cloud Version 2

Reproducing the Issue

  1. Navigate to Installed Bases work center.
  2. Click +.
  3. Add all details.
  4. Click Save or Save and Open.
  5. See the Installed Base get's created with status In Preparation.
  6. You would like to change this, so it get's created with status Active.


At the moment, the installed Base will be created by default with the status set as In Preparation, since in case mistakes are done during the creation, it is still possible to delete the same.


This is the system designed behavior.


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SAP Service Cloud Version 2 all versions