Symptom
After opening Content Studio app and clicking on the "All Content" button, you notice that some contents are showing their "Changed On" date correctly but the "Changed By" field is empty where it should show the name of the person responsible for the last change.
Environment
SAP Marketing Cloud
Reproducing the Issue
- Open Content Studio app.
- Click on "All Content".
- Notice that for some contents the "Changed On" date is shown correctly but the "Changed By" field is empty.
Cause
The user responsible for the last change on the message content has been already deleted from the system.
Resolution
This is the system expected behaviour.
Keywords
administrative data, business user, email content, sms, campaign content , KBA , CEC-MKT-MEM , Content Studio: E-Mails and other messages , Problem
Product
SAP S/4HANA Cloud 2208