Symptom
- While starting SUM you find this error in the log file sapstartsrv.log:
[Thr 3153] *** ERROR => Operation::ExecuteNextCommand(): Command GetDatabaseStatus terminated with errorcode 9 [Operation.cp 348]
[Thr 3153] *** ERROR => Operation [id=6324FDA84C2B5AC0E1008011AC1347A3]: Command execution failed [Operation.cp 450]
[Thr 3153] *** ERROR => Webmethod GetDatabaseStatus failed: Database not found [saphostcontr 1674] -
In the log dev_sapdbctrl (located in the WORK folder), you see this error
[PID 32833712] Fri Sep 16 06:55:28 2022
[PID 32833712] '/oracle/XII/12102/bin/sqlplus' terminated normally with exit code '0'
[PID 32833712] '/oracle/XII/12102/bin/sqlplus' output -->
[PID 32833712] ERROR:
[PID 32833712] ORA-01034: ORACLE not available
[PID 32833712] ORA-27101: shared memory realm does not exist
[PID 32833712] IBM AIX RISC System/6000 Error: 2: No such file or directory
[PID 32833712] Additional information: 2311
[PID 32833712] Additional information: -127055553
[PID 32833712] Process ID: 0
[PID 32833712] Session ID: 0 Serial number: 0
[PID 32833712] SAPSAPSAPSTART
[PID 32833712] SP2-0640: Not connected
[PID 32833712] SP2-0640: Not connected
[PID 32833712] SP2-0640: Not connected
[PID 32833712] SP2-0640: Not connected
[PID 32833712] <-- '/oracle/XII/12102/bin/sqlplus' output
[PID 32833712] Error message from sqlplus: 'ORA-01034: ORACLE not available'
[PID 32833712] Detection warning: Ambiguous ORACLE_HOME detected: mismatch between oratab and software owner environment
[PID 32833712] Reported status could be wrong!
[PID 32833712] Status: Instance: XII, DB Name: XII
[PID 32833712] Instance: Instance is stopped
[PID 32833712] Database: Database is stopped
[PID 32833712] Archiver: Archiver is stopped
[PID 32833712] Trying to find listener for database XII
[PID 32833712] Trying to find listener in listener.ora
[PID 32833712] local_listener is not defined
[PID 32833712] Trying to find listener by SID in '/etc/listener.ora'
[PID 32833712] *** ERROR => Failed to open file '/etc/listener.ora': No such file or directory [dboractrl.cpp 6793]
[PID 32833712] No matching listener found in '/etc/listener.ora'
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Environment
SAP NetWeaver
Oracle
Product
Keywords
KBA , BC-DB-ORA , Oracle , Problem
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