SAP Knowledge Base Article - Preview

3250017 - Logging into BI with a non existent user account with SAML configured results in HTTP 500 error

Symptom

  • SAML is configured correctly and login works for existing users
  • Logging in with a BI user account that does not exist in the CMC or BILP results in being redirected to a page with "HTTP 500" error
  • Is HTTP 500 expected behavior when logging in with a non-existing BO account?
  • In CMS logs:
    (secpluginent.cpp:xxx) Unknown user: abc@sap.com

    Or

    (secpluginent.cpp:480) Unknown user: ABC XYZ



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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • Windows 

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

SAML, SSO, HTTP, 500, reponse, enterprise, user, does, not, exist, unregistered, authenticate, limitation, behavior, supported, implement, expected, assertion, email, alias, nameID, SI_Alias_Email_address, SI_name, AD, -importtpemailduringsync, cms, saml.isUseEmailAddress, FioriBI.properties , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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