When customer creates a Debit Memo with reference to Sales Order, the 'Reference field' in Debit Memo header is not updating.
SAP S/4HANA Cloud
Reproducing the Issue
- Go to Manage Billing Documents app
- Open the invoice, in General Information field check the reference number
- Sales Order number is not in the reference field
There is a missing value in Sales Order.
Customers must make sure the 'Reference' value is available in Sales Order. Then it will be copied to Debit Memo Request and then copied to Debit Memo.
Debit memo request, debit memo, DMR, DM, sales order, SO, reference field, reference, manage billing documents, VF03 , KBA , SD-BIL-IV , Processing Billing Documents , Problem